Privacy Policy

We ("Dream Stain Remover") are committed to protecting your privacy and ensuring transparency in how we collect, use, and share your information.

This policy outlines the types of data we collect when you visit our site, interact with our services, or make a purchase, and explains your rights and choices regarding that data.

Information We Collect

• Contact details: name, email address, phone number, billing and shipping address
• Order details: items purchased, payment method, transaction ID
• Account data: username, password (encrypted), preferences, saved items
• Device and browser info: IP address, browser type, operating system, device identifiers
• Usage data: pages visited, time spent, clicks, scroll behavior, referring URLs
• Marketing data: campaign interactions, email opens, ad clicks, social media engagement
• Location data: approximate geolocation based on IP or device settings
• Survey and feedback: responses to polls, reviews, ratings, and customer support interactions
• Demographic data: age, gender (used in aggregate for analytics and service improvement)

How We Use Your Data

• Fulfill orders and provide customer support
• Improve site performance and user experience
• Personalize content, offers, and recommendations
• Measure marketing effectiveness and optimize campaigns
• Detect and prevent fraud or misuse

Cookies & Tracking Technologies

We use cookies and similar technologies to personalize your experience, track session activity, prevent repetitive ads, and improve return visits. Ad networks we partner with may also collect data such as your IP address, browser type, and clickstream behavior. You can opt out of third-party cookies by visiting here.

How We Share Your Data

We may share your information with trusted third parties to help us operate our services, process transactions, deliver communications, and improve marketing performance.

Marketing & Communication Preferences

If you prefer not to receive marketing communications from us, including emails, postal mail, or phone calls, or if you wish to opt out of having your information shared with third parties for promotional purposes, please contact us at support@thedreamcleaner.com.

Be sure to include your full name and contact details so we can honor your preferences.

Third-Party Services & Links

Our site may include links to third-party websites or services, such as payment processors, analytics providers, or social media platforms. These services are governed by their own privacy policies, and we are not responsible for their practices. We recommend reviewing their policies before interacting with them.

Legal Compliance

We may disclose personal information if required to do so by law, or in response to valid legal requests such as subpoenas or court orders. We may also share information to investigate or prevent fraud, security issues, or violations of our terms of service.

Your Data Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict certain types of data processing
• Withdraw consent at any time (where applicable)
• Request a copy of your data in a portable format

If you have an account with us, you may review or update your personal information by logging into your profile. You may also request deletion of your data by contacting support@thedreamcleaner.com.

We may need to verify your identity before processing your request.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us so we can delete it.

Data Security

We only share data with trusted partners under strict contractual obligations. We maintain appropriate security measures to protect your data from loss, misuse, or unauthorized access.

Disclaimer

Our website and services are provided "as is" without warranties of any kind. We do not guarantee the accuracy, completeness, or reliability of content. Use of third-party links or services is at your own risk.

Contact Us

If you have questions, requests, or concerns about this privacy policy or your data, you can reach us at support@thedreamcleaner.com.